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Flight Operations Manager, Challenger Fleet (Pilot Leadership)

✈️ Lead Flight Operations for Our Challenger Fleet

Vista America is seeking a Flight Operations Manager to champion pilot leadership and fleet excellence across our Challenger aircraft. This hybrid, multi-base role involves regular travel to CMH, DJT, TEB, and VNY and blends people leadership with day-to-day operational oversight, safety and regulatory compliance, client-experience monitoring, and cross-functional coordination with maintenance, training, and support teams.

  • Bases: CMH, DJT, TEB, VNY (travel required)
  • Focus: Pilot leadership, crew welfare, fleet oversight, safety & compliance, client experience
  • Collaboration: Flight Operations, Maintenance Operations Control, Training, Administration, Support

🧭 What you’ll do

  • People leadership: Drive performance management, calibrate crews against company goals, lead bi-monthly fleet meetings, manage time & attendance, conduct quarterly 1:1s, recognize excellence, and plan talent for internal moves and external hiring.
  • Crew management: Ensure schedule coverage and fleet balance; review duty assignments and fatigue reports; safeguard crew welfare; serve as FOM-on-Duty per roster; review LIFUS progress; support the scheduled onsite Crew Support program; ensure simulator profiles align with training objectives.
  • Operational oversight: Monitor sensitive flights; complete event debriefs within 48 hours; review AOG events; provide operational recommendations; implement flight-operations policies and procedures; verify handover checklists and documentation distribution; monitor aircraft-equipment distribution; identify fleet needs and issue approved fleet memoranda.
  • Maintenance & MEL coordination: Partner with Maintenance Operations Control on maintenance events and MEL management to ensure safe, efficient dispatch.
  • Client experience: Oversee cabin readiness and service touchpoints, including Wi‑Fi and cabin status, to uphold a consistent premium experience.
  • Standardization & compliance: Enforce efficiency policies; ensure safe, compliant operations; collaborate closely with the Director of Operations and Flight Operations Administration; recommend standardization procedures; maintain compliance across Centric, App, eCrew, EFF, and ETL.
  • Data, tools & reporting: Use Tableau dashboards for analysis; manage ADP, SuccessFactors, and Confluence; track crew performance; prepare reports; maintain clear priorities; and work effectively with cross-functional and remote teams.

🧰 What you bring

  • Extensive piloting experience, including international operations.
  • Current first-class medical certificate and a valid driver’s license with an acceptable driving record.
  • Unrestricted worldwide travel availability and authorization to work in the United States.
  • Clean safety record: No accidents, incidents, or FAA enforcement actions within the previous five years.
  • Flight currency: Minimum 150 hours in the previous 365 days and 30 hours in the previous 90 days.
  • Schedule flexibility: Ability to work evenings, weekends, and scheduled company holidays as needed to support operations.
  • Leadership & communication: Strong analytical, communication, interpersonal, organizational, reporting, cross-functional, and remote-team management skills.
  • Tech fluency: Proficiency with Microsoft and Google Workspace tools; experience with Centric, eCrew, EFF, ETL, ADP, SuccessFactors, Confluence, and Tableau is a plus.
  • Regulatory expertise: Full understanding of Jet Select’s GOM, OpSpecs, and applicable FARs.
  • Preferred: Current Check Airman or Captain position on Challenger aircraft and previous management experience.

🌟 Growth & development

Vista America is committed to helping team members grow and advance their careers through meaningful leadership opportunities.

📨 Ready to lead?

If you’re energized by leading pilots, elevating standards, and shaping a high-performance Challenger fleet, we’d love to hear from you. Apply today to join Vista America.

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